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Episode 16: Driving Success Through Collaboration

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Matt Ebert, Founder & CEO of Crash Champions, joins host Ryan Mandell to discuss the evolution of the collision industry. While addressing topics that include changes in claims frequency, vehicle complexity and shop profitability, they explore how increased collaboration between insurers and repairers is benefiting consumers. Matt also shares his journey from owning a single facility to a 650-location MSO along with his insights into why a partnership approach is essential to solving the technician shortage and ensuring the industry鈥檚 future success.

Strong Sales of New Battery Electric Vehicles Face Tariff Threat

Mitchell today released its Plugged-In: EV Collision Insights report for Q1 2025. This edition of the quarterly publication examines how new U.S. tariffs are threatening consumer adoption and sales of battery electric vehicles (BEVs). It also explains why these automobiles are at a disadvantage compared to their internal combustion engine (ICE) counterparts when it comes to import taxes.
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Mitchell Launches Cloud-Native Guidewire Integration to Help Insurers Expedite Claims Processing

Mitchell today announced the availability of its cloud-native integration for Guidewire ClaimCenter. The new integration optimizes loss profiling, assignment and damage appraisal workflows by automatically synchronizing data from Guidewire and Mitchell applications, helping auto insurers reduce leakage and expedite claims processing.
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